Dunning: remind politely, chase consistently
Unpaid invoices cost liquidity – and nerve. The dunning feature in Easy Invoice shows open items at a glance and creates payment reminders and dunning letters straight from the invoice: pre-written, editable, ready to send in two clicks.
No open item is forgotten
The bank import matches payments automatically. What remains open after the due date you see in the overview – without wading through bank statements or maintaining Excel lists.
Chasing payments without awkward wording
Payment reminder, first and second dunning letter are pre-written – friendly in tone, clear in substance. You adapt the texts once to your style, after that every dunning letter is ready in two clicks.
Everything documented on the invoice
Every reminder and dunning letter hangs on the invoice, with date and level. If it ever comes to a dispute, you can prove the entire sequence without gaps.
How dunning works
Open items at a glance
The overview shows all unpaid invoices with due date and days overdue. Paid invoices disappear from the list automatically as soon as the bank import detects the payment.
Payment reminder and dunning levels
From the overdue invoice you create the payment reminder, then dunning level 1 and 2 – each with its own text and its own number from the dunning number range. The document lists the invoice being chased cleanly.
Your texts, your tone
You adapt the supplied text templates to your style – from the courteous "probably just overlooked" to the clear final notice. Set up once, consistent forever.
Part of the complete document chain
Dunning is not an add-on module but part of the invoicing software: quote, invoice, payment matching and dunning work together – with no data export between programs.
To the invoicing software →Frequently asked questions about dunning
In principle from the due date of the invoice. Under German law a dunning letter is often not even necessary to trigger default – with a clear payment deadline it usually occurs automatically. Our guide "Customer not paying" explains the practical details; this is not legal advice.
Your money does not come by itself – but almost.